Internet Safety

 

      In the past 10 years, the internet has changed the world and is a truly wonderful invention.  At the click of a button, there are literally billions of pages of information waiting for you.
      However, while it can be a wonderful experience, the internet can be a dangerous place.  People often forget this fact because when you are using the internet, you are often sitting comfortably in your own home.  It is very important to learn how to safely navigate the internet, and to teach your children as well, so that the whole family can enjoy the experience.
      Below are some internet safety tips for adults and children alike.

-Internet Safety...The Basics-

  • Rule #1 :  The king of all internet rules is simple, you never know who is on the other end.  This is always something you should keep in mind when shopping, chatting, sending mail, posting on bulletin boards, or whatever you may be doing.  It is not uncommon for the Walpole Police Department to uncover that a victims "friend" who they met online and have known for a long time, was actually someone totally different.
  • Protect Your Computer:  Before even getting on the internet, make sure you have virus and firewall protection.  Even casual surfing can leave you open to viruses that may damage your computer.
  • Personal Info :  Never put your personal information, such as address, account number or phone number, on any bulletin board or chat room.  You never know who may be watching.

-Internet Safety...For Kids-

  • Personal Info:  This is the most important rule for all children to know, not to give out their information, no matter who they "think" they are talking to.  It is also important to know what would be considered personal information, such as full name, social security number, DOB, address, school name, grade, phone numbers or anything about where you live, play or go to school.
  • Tell Your Parents:  If anything at all makes you feel uncomfortable online, tell your parents right away.
  • Meetings:  Never agree to get together with someone you "meet" online without first checking with your parents. If your parents agree to the meeting, make sure that it is in a public place and bring your mother or father along.
  • Pictures:  Never send a person your picture or anything else without first checking with you parents.
  • Rude Messages:  Never respond to any messages that are mean or make you feel uncomfortable.  It is not your fault if you get a message like that, so make sure you tell your parents, they will understand.
  • Passwords:  Never give out your passwords for your internet, email or instant message to anyone, even your best friend.  The only exception is your parents.

-Internet Safety...For Shoppers-

  • Secure Browser:  Make sure you are using respectable software that complies with industry security standards.  Secure browsers will display a "pad-lock" when you are on a secure site.
  • Pay By Credit:  If you pay by credit, your transaction will be protected by the Fair Credit Billing Act.  Under no circumstances should you ever pay by check and absolutely never by bank check.  Anyone giving you a story about they need a check, should be a big red flag.
  • Online Only Credit Card:  Set aside a single credit card as an "online only" card.  This way, charges can be easily monitored and errors spotted.
  • Deal With Known Companies:  Try to limit yourself to well-known, and respectable companies.  If you are unsure, request a paper catalog or brochure sent by ground mail.
  • Records:  Set aside a drawer or file for online shopping.  Print out and save copies of your transactions, which are typically emailed as a confirmation.

-Internet Safety...For Email-

  • It's Not Private:  People have become so comfortable with email they often forget that anyone could be reading it on the other end.  Don't give out your personal information over email.
  • Passwords:  Again?  This is one of the most common mistakes on the internet.  If someone got a hold of your email password, they could set up your email on their computer.  They could read your email, and send under your name.
  • Don't Announce Your Address:  Wonder why you keep getting spam and advertisements sent to your email?  Hackers use programs to scan the internet to "harvest" email addresses posted in public.  If you need to enter your email address on a website or forum, use a free service email address, like Hotmail, one that can be easily deleted.
  • Spam and Junk Mail:  Never open any mail unless you know the sender.  Opening spam mail, or replying to them, only tells the sender that the email account is active, and you get more junk mail.  Do not open it, put it in your "junk sender" list, and delete.
  • Urgent Message:  Be wary of "urgent" emails claiming you must act fast for a prize, or to prevent accounts from being deleted.  If you have a concern, speak with the company by telephone.

 

-Phishing For Dollars-

     The latest and greatest internet scam is known as "phishing".  Phishing is pretty easily done, and just as easy to avoid if the public is made aware of the dangers, and follow simple internet safety tips.  The number of reported phishing attacks has been increasing astronomically over the past year, sending the cost to consumers into the billions.

     According to the Federal Trade Commission, phishers send an email or pop-up message that claims to be from a business or organization that you deal with – for example, your internet service provider, bank, online payment service, or even a government agency. The message usually says that you need to “update” or “validate” your account information. It might threaten some dire consequence if you don’t respond. The message directs you to a website that looks just like a legitimate organization’s site, but it isn’t. The purpose of the bogus site? To trick you into divulging your personal information so the operators can steal your identity and run up bills or commit crimes in your name.

The Scam

  • Hackers collect peoples email addresses from the internet by using a simple program that searches for the "@" symbol.
  • Then they create a bogus email and website using a respected bank, ISP (AOL), or online auction (eBay) as bait.
  • The fake emails may look different or have you do different things, but the bottom line is the same, they all ask you for your account information, PIN numbers or passwords.
  • Then they send the bait out to the pool of email addresses they "harvested" from the internet.  Some emails ask for your information directly, some include a link to a bogus website, where a form or pop-up will ask for your information.
  • Some people who get these "phishing" emails respond with their account information.  Fraudulent credit charges quickly follow.
  • While only a very small percentage of the public report falling for this scam, when millions of fake emails can be sent at the push of a button, even a 1% return could wreak havoc.

Protect Yourself

  • There is a surprisingly simple solution to this crime.  The vast majority of bait companies are major banks, EBay and AOL.  In response, these companies have altered their operating procedures, and have announced a simple rule.....they will NEVER initiate a request for sensitive information from you, via email !!!    If you get an unsolicited email asking for you to respond with, fill out a form with, or go to a website and enter account numbers, PIN numbers, or any personal information, do not respond, do not click on any links, and delete it.
  • Be wary of any email with urgent requests, and exciting statements, such as "your bank account will be closed if you don't...".  If you are concerned about your accounts, look up the customer service phone number from an account statement (NOT from the fake email), and inquire by telephone.
  • Never use a link found in an email to get to any web page.  While these links can announce they are bringing you one place, they may bring you somewhere unsafe.
  • Avoid filling out forms in email messages that ask for personal financial information.  You should only communicate this information via secure websites or telephone.
  • Always ensure that you're using a secure website when submitting credit card or other sensitive information via the internet.  To make sure you're on a secure Web server, check the beginning of the Web address in your browsers address bar; it should be "https://" rather than "http://".  "S" is for secure.
  • Above all, use common sense.  If there is an email or website that makes you feel uncomfortable, give the company a call by telephone.  If someone gives you an excuse about why you must send a bank check or you must hurry, take your business elsewhere.

     The internet is a truly wonderful thing.  To be able to have literally anything you need at your finger tips; information, books, music, movies, games, education for kids, and millions of places to shop, it's a great thing.  But the internet is like anything else, if your not careful, you could get into trouble.  So be smart, be safe, and teach others young and old, how to safely surf the internet.

     If you have any questions or concerns, Patrolman Joe Zanghetti would be happy to speak with you or your kids about internet safety, just give the station a call, or you can send an email to:

Internet Safety Email

 


Walpole Police Department
972 Main Street
Walpole, MA 02081
(508) 668-1095
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www.walpole.ma.us

 

 

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